Frequently Asked Questions

How long does shipping take?

For products in our Helvetia Selection (local Swiss stock), delivery typically takes 2-4 business days. For the Global Collection, transit time is 7-14 business days.

Can I track my order?

Yes! Once your order ships, you'll receive an email with your tracking number and a link to the courier's website.

What is your return policy?

We offer a 14-day return window. Items must be unused, in their original packaging, and in resalable condition.